You can return products purchased through floatingrecord.com within 60 days of delivery for a refund of the price paid for the product.
To process a return, simply contact our team at firstname.lastname@example.org or visit floatingrecord.com/support. Please Contact us with your order number and serial number so that we can provide you with the return authorization number and the return shipping address needed to process the return within a timely manner.
You are responsible for the cost of return shipping. To avoid any charges all returns and exchanges must include the original packing material, product box and accessories. Refunds will generally appear within one to two billing statements on the same card used to make the original purchase. If the order was placed using a check or money order, a check will be provided for the refund.